Please use this form to provide us with feedback on our website

Privacy and Cookies Policy

This privacy policy sets out how Radius Systems uses and protects information that you provide when you use this website.

Radius Systems are committed to ensuring that your privacy is protected. The information we ask you to provide in the enquiry form will only be used in accordance with this privacy statement.

Radius Systems reserve the right to change this policy by updating this page. You should check this page regularly to ensure that you are happy with any changes that have been made. This policy is effective from August 2013.

1) What we collect

We may collect the following information as detailed on the enquiry form:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • purchasing & enquiry details


2) What we do with the information we gather

We require this information to understand your needs and provide you with accurate information and a better service, in particular for the following reasons:

  • We may use the information to customise our website according to your interests
  • We may use the information to improve our products and services
  • We may send you promotional emails about new products or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail


3) Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have in place suitable electronic and managerial procedures to safeguard and keep secure the information we collect online.

4) How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyse web traffic and lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies (Google Analytics) to identify which website pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. This information is used for statistical analysis purposes only by Google.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful.

A cookie in no way gives access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.

5) Links to other websites

Our website contains further links to the RadiusPLUS and POLYPLASTIC websites. However, once you have used these links to leave our site, we cannot be held responsible for the protection and privacy of information which you provide whilst visiting such sites which are not governed by this privacy statement.

6) Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

  • If you do not want your personal information to be used by Radius Systems for direct marketing purposes, you may write to or email us at
  • We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Radius Systems Ltd, Radius House, Berristow Lane, South Normanton, Alfreton, Derbyshire, DE55 2JJ.
  • If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.