Current Vacancies

A fantastic opportunity to gain Level 3 Engineering Qualifications, to become a Multi skilled Maintenance Engineer with Radius. Training in Toyota's 'World Class’ Academy, you will learn about hand tools, welding, machining and electronics.

The 44 month training programme will be delivered by Toyota Manufacturing UK Ltd , Burton, South Derbyshire College and Radius.

The training programme is in two stages:- 

Stage 1. Based in the ‘Toyota Academy’ for 22 months you will learn engineering technical theory, gain practical skills, and undertake several personal development courses needed to help you commence your career in engineering and maintenance. You will also have some placement weeks within the Radius Facility at Hilcote, Derbyshire.

Stage 2. You will spend 22 months with Radius completing hands on engineering role practically learning how to apply your new skills.

To be a successful candidate, you will:

• Have a minimum of 4 GCSE’s at grade ‘C’ or ‘4’ or above, including Maths and English, or the equivalent

• Have capable IT skills and experience of Microsoft Office

• Willing to study hard on one of the industry’s most advanced Apprenticeship Schemes

• Be reliable, punctual and have a passion to learn

• Be motivated with a positive attitude, and be responsible for your own learning

• Team work and strong communication skills

• Must be able to travel to both Burnaston, Derbyshire and South Normanton, Derbyshire

Contact Name: Rachel Davis

Contact Telephone: 01773 582419

Responsibilities include but are not limited to the following:

• Liaise with maintenance manager and shift supervisor to determine day to day maintenance and production priorities.
• Complete maintenance and repairs within target times and without rework following all published procedures and policies
• Carry out the requirements of the planned preventative maintenance program
• Install new machinery and equipment accurately and efficiently, within required timescales
• When required, disseminate knowledge and experience to other Service personnel
• Ensures tool kit meets ‘minimum requirements’ and personal and Company supplied tooling is maintained to the appropriate standards
• Comply with Company and Government legislation regarding Health & Safety
• Maintain a clean and tidy work area
• Perform daily in-depth fault finding, diagnosis and breakdown repairs
• Keep up-to-date maintenance records of all daily activities using current MMS system  
• This role incorporates continental shift work

This job description is intended to describe the general nature and level of work being performed by the person assigned to this role. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.

 The Successful Candidate 

The successful candidate will have excellent mechanical and electrical skills, great problem-solving skills and organizational ability, a high level of attention to detail, an ability to multitask, be highly resourceful and have good people skills.  They will be self-motivated and thrive working on their own initiative, as well as being comfortable following standard procedures and practices.

Essential Requirements 

• Time served apprenticeship (4 years) in electrical, Mechatronic or electrical maintenance discipline. With 3 years post apprenticeship experience.
• Knowledge of DC drives and controls
• Must have practical Knowledge of automated control systems
• Demonstrated ability to maintain a very high level of attention to detail and thoroughness in completing tasks, while following standardized procedures
• Demonstrated ability to manage multiple tasks in a fast-paced environment and perform duties within specified deadlines
• Demonstrated ability to work on own initiative under minimal supervision as part of a small team
• Strong analytical, oral/written communication, customer service and time management skills
• Good communication and interpersonal skills with the ability to co-operate and deal tactfully and diplomatically with a variety of people, both internal and external
• Updating, maintaining records and generating reports.
• Good safety awareness essential with willingness to receive training in legislation as required.

Desirable Requirements 

• Experience of working within the plastic manufacturing industry
• Demonstrated ability to apply ‘tool room’ skills and tolerance 
• Computer literate with specific knowledge of Microsoft Office and Internet Explorer
• Multi skilled in both electrical and mechanical systems.

We are looking for an enthusiastic, resilient and resourceful individual with a sharp eye for identifying and facilitating organic growth, you will be responsible for achieving assigned strategic account objectives. Being structured and well-organised is a key attribute as you will be responsible for meeting our valued customer expectations whilst meeting business objectives.

You will be an excellent communicator who is able to grasp client needs and brainstorm ways to fulfil them. You will strive to deliver an outstanding client experience by mapping and analysing the customer journey from new client on boarding and implementation through to invoicing. Acting as the voice of the customer, you will play a valuable role in collating and monitoring client feedback and client satisfaction levels, actioning and addressing issues whilst striving to improve the overall client experience.

Experienced in key account management, the vision is to build on being a driven and highly motivated team member, who leads by example, is commercially minded, creative and is equally passionate about the customer and the service we provide. You will be on hand to ensure all clients’ orders go through without any issues and if there are any issues look to resolve and minimise any potential impact to the delivery to ensure clients are satisfied with our services.

Working in an ever-changing environment, managing conflicting priorities and multiple stakeholders is a key aspect of this role. Alongside this, you will be measured on offering innovative and solutions focused resolutions whilst also having the ability to appropriately challenge and improve existing ways of working to achieve greater productivity and performance and ultimately to deliver an ever-improved service to our customers.

Core Responsibilities & Accountabilities

Develop relationships with key stakeholders among client portfolios

• Effectively manage client’s expectations through frequent contact
• Understand what the customer wants and balance against business needs
• Align customer requirements with business targets and manage expectations
• Encourage relationship growth and contract development

Administer client orders ensuring requirements are met in an accurate and timely manner

• Review stock availability and interpret production schedules
• Communicate effectively to ensure client’s needs do not conflict with other customer or business needs

Create and implement Service Development Plans to address clients’ business needs

• Obtain data relating to forecast verses demand to better support clients’ needs
• Share data with S&OP Management Team to allow for accurate capacity planning

Advise clients on creating optimal supply solutions

• Liaise with Supply Chain to obtain best solutions to clients’ requirements
• Proactively utilise Logistics resource to forward plan requirements

Act as point of contact for complaints and escalate issues as appropriate

• Own client issues and follow problems through to resolution
• Document complaints thoroughly and update relevant stakeholders in a timely manner

Ensure both the company and clients adhere to contract terms

• Understand compliance requirements and share knowledge with clients

Collaborate with internal teams to address clients’ needs

• Manage relationships between different departments in the business to ensure client’s needs are met within the agreed SLA’s

Keep ahead of industry developments and apply best practices to areas of improvement

Key Objectives 

Lead and manage the partnership of several large Key Accounts

• Provide high-quality professional expertise and consultancy
• Responsible for driving client accounts forward and thinking proactively to ‘go the extra mile’

Maintain Service Development Plans

• Analyse data relating to forecast verses demand & share insight into any variances to forecast
• Liaise with S&OP Team to allow for accurate capacity planning
• Review OTIF delivery performance and highlight areas of improvement
• Review Cost of Quality & identify areas of improvement
• Create action plan to manage internal and external expectations on continuous improvement projects undertaken
• Frequently update S.W.O.T analysis and share updates with key internal stakeholders

Conduct formal review meetings with key stakeholders internally and externally

• Create a contact plan to schedule regular review meetings
• Comfortably chair discussions and provide informative insight and expertise to grow the account and gain competitive advantage

Support the Sales Team with securing on boarding of new clients

• Attend introductory meetings to establish client objectives in order to successfully implement account
• End to end management of initial order promoting seamless delivery of service
• Hold post implementation review meetings to ensure all obligations are being met

Study competition to find new ways to retain customers

• Keep up to date on the product portfolio of Radius Systems Ltd and develop more detailed knowledge of the product set relating to your appointed clients

Person Specification

Typical qualities of a successful Key Account Executive include:

• Minimum 3 years’ experience working in Account Management
• Ability to inspire confidence in your clients, our own team and your peers
• Possess a positive and enthusiastic ‘can-do’ attitude, whilst being emphatic to both customers and colleagues
• Passionately networks, internally and externally, in order to build and maintain trusted and loyal relationships finding win/win situations along the way
• Ability to think strategically and creatively and present plans convincingly
• Ability to reconcile complex accounts and have excellent attention to detail
• Enthusiastic about customer success, goal setting and getting tasks completed, with a view of taking on more
• Competent in all Microsoft Office products, Exchange, Word, Excel, and PowerPoint
• Calm, confident manner to handle potentially uncomfortable conversations / difficult situations
• Advanced troubleshooting, complaint resolution management, negotiation and multi-tasking skills
• Full UK Driving Licence

Hours of work for this position will be 8am till 5pm, Monday to Friday, 40 hours per week

Interested and would like to work for an expanding, dynamic and agile organisation? if so please submit your CV to jobs@radius-systems.com

Radius Systems Ltd are an Equal Opportunities Employer and welcome applicants from all sections of the community.

Contact Name: Cheryl Brown

Summary (Key activities):

• Responsible for ensuring thorough daily checks are carried out on MHE equipment in accordance with site training and operating procedures.
• Ensure all loading is undertaken safely, efficiently and to best practice standards including ensuring accuracy against picking paperwork with a high degree of care to ensure goods are not damaged.
• Prepare orders for loading using a batch-based Inventory system.
• Produce despatch dockets for outbound deliveries from ERP system.
• Checking to ensure that products being loaded are as per the requested loading sheet and spec.
• Unload and receive goods from suppliers and process delivery notes.
• Respond to various paperwork requests to retrieve, check, and make up orders for internal customers.
• Load coils, pipe lengths and fittings onto outbound delivery vehicles
• Supply internal manufacturing with coil storage frames and move new stock into locations as and when required.
• Ensure all roadways are clear and product is stored to maintain quality.
• Responsible for undertaking daily housekeeping routines.
• Responsible for marking product for final customer delivery with customer details and product differentiator.
• Liaise with on site shunter for trailer selection.
• Comply with company systems and procedures for health, safety and environmental control including auditing, near miss reporting and inspections.
• Be flexible when required to accommodate a fast-paced environment with rapid demands, thus supporting the business to achieve customer expectations.
• Assist with control of stock.
• Monitor and report any stock variations, raising any quality issues to Lead Hand.
• Dependant on business needs, the role will include a reasonable amount of overtime which you will be called upon do.
• Liaise with Lead Hands and Stockyard Manager to achieve stockyard operational targets and goals.
• Splitting full pack products and creating mini packs whilst ensuring safe loading and the safe packing and security of split packs back into storage areas.
• Work in line with agreed picking rates, highlighting any issues which may be presented.

.

Required Knowledge/Skills/Abilities:

• Excellent safety awareness is essential with willingness to receive training in legislation and auditing as required.
• FLT Counterbalance & Side Loader OR Combi trained with current licence.
• Experience of working within a stockyard environment, outside in all weathers.
• A self-motivated individual with the flexibility to adapt and a willingness to develop new skills.
• Good numerical ability, with basic computer keyboard skills
• Good communication and interpersonal skills with the ability to co-operate and deal tactfully, assertively, and diplomatically with a variety of people.
• Problem solving skills, with a high attention detail and the ability to deal accurately with a lot of information.
• Awareness of MRP / Stock Control principles
• Willingness and ability to cover other general duties and cover holidays within the stockyard.
• Full Driving Licence.

Desirable Knowledge/Skills/Abilities:

• Experience gained in a manufacturing process, warehouse, or production line environment.
• All terrain telehandler trained.
• Computer literacy in word, excel and outlook.
• Experience of liaising with customers and suppliers

Interested and would like to work for an expanding, dynamic and agile organisation? if so please submit your CV to jobs@radius-systems.com

Radius Systems Ltd are an Equal Opportunities Employer and welcome applicants from all sections of the community.

The Role:

• Reporting to the Logistics Supervisor, you will work within the Logistics team to assist with the daily loading/unloading requirements including completion of despatch notes. 
• You’ll ensure all company stock products are recorded or transferred accurately, monitoring and reporting on stock accuracy to defined departmental KPIs.
• With a full understanding of the stores and yard stock control systems, you will contribute to all business health and safety initiatives. You will carry out loading requirements safely and efficiently. 
• This role will require flexibility to accommodate a fast moving market on rapid demand and delivery measures; you will liaise with the Logistics Supervisor and across departments to achieve all logistic related targets.

The Candidate:

• You will demonstrate a good basic standard of education as well as a working knowledge of Stockyard Yard/Warehouse environment. You will also have a sound knowledge of modern information technology.
• You’ll be well organised, working with a high attention to detail. 
• We’re looking for a self motivated individual with the flexibility to adapt and develop new skills. With good communication skills, you’ll be able to deal with a variety of loading challenges. 
• You must be a skilled FLT driver with various trucks. 
• Good numerical skills are essential for this role.
• A willingness and ability to cover other general duties and cover holidays within the Logistics function is also essential.
• Knowledge of Microsoft Office & warehouse management systems as well as an understanding of stock control systems would be advantageous.

Summary (Key activities):

• Responsible for ensuring thorough daily checks are carried out on MHE equipment in accordance with site training and operating procedures.
• Ensure all loading is undertaken safely, efficiently and to best practice standards including ensuring accuracy against picking paperwork with a high degree of care to ensure goods are not damaged.
• Prepare orders for loading using a batch-based Inventory system.
• Produce despatch dockets for outbound deliveries from ERP system.
• Checking to ensure that products being loaded are as per the requested loading sheet and spec.
• Unload and receive goods from suppliers and process delivery notes.
• Respond to various paperwork requests to retrieve, check, and make up orders for internal customers.
• Load coils, pipe lengths and fittings onto outbound delivery vehicles
• Supply internal manufacturing with coil storage frames and move new stock into locations as and when required.
• Ensure all roadways are clear and product is stored to maintain quality.
• Responsible for undertaking daily housekeeping routines.
• Responsible for marking product for final customer delivery with customer details and product differentiator.
• Liaise with on site shunter for trailer selection.
• Comply with company systems and procedures for health, safety and environmental control including auditing, near miss reporting and inspections.
• Be flexible when required to accommodate a fast-paced environment with rapid demands, thus supporting the business to achieve customer expectations.
• Assist with control of stock.
• Monitor and report any stock variations, raising any quality issues to Lead Hand.
• Dependant on business needs, the role will include a reasonable amount of overtime which you will be called upon do.
• Liaise with Lead Hands and Stockyard Manager to achieve stockyard operational targets and goals.
• Splitting full pack products and creating mini packs whilst ensuring safe loading and the safe packing and security of split packs back into storage areas.
• Work in line with agreed picking rates, highlighting any issues which may be presented.

.

Required Knowledge/Skills/Abilities:

• Excellent safety awareness is essential with willingness to receive training in legislation and auditing as required.
• Combi or Side Loader trained with current licence.
• FLT Counterbalance trained with current licence.
• Experience of working within a stockyard environment, outside in all weathers.
• A self-motivated individual with the flexibility to adapt and a willingness to develop new skills.
• Good numerical ability, with basic computer keyboard skills
• Good communication and interpersonal skills with the ability to co-operate and deal tactfully, assertively, and diplomatically with a variety of people.
• Problem solving skills, with a high attention detail and the ability to deal accurately with a lot of information.
• Awareness of MRP / Stock Control principles
• Willingness and ability to cover other general duties and cover holidays within the stockyard.
• Full Driving Licence.

Desirable Knowledge/Skills/Abilities:

• Experience gained in a manufacturing process, warehouse, or production line environment.
• All terrain telehandler trained.
• Computer literacy in word, excel and outlook.
• Experience of liaising with customers and suppliers

Are you interested? If so, we would love to hear from you! In order to find out more and apply, please email a copy of your CV to jobs@radius-systems.com. We will be in touch with you after your application to tell you about the next stages.

Contact Name: Emily Hutchinson

Job description

Reporting to the Group Head of IT,

• The incumbent will be jointly responsible for the design, and support of Sharepoint, Office 365 environment, Azure Active Directory, and related user identity management and provisioning.
• This position will also involve mentoring and providing direction to peers and other teams related to direction, design, and strategy of all Office 365 services.
• Own the function and develop it along with latest technology releases
• Ensure the privacy and security of data.
• Consult with tact, collaborate with project members, and work independently.

Location: South Normanton, Derbyshire

Salary: £45k - £50k dependent on experience

Essential Duties:

Office 365

• Developing site Information Architecture plan, implementing governance procedures, access control policies/plans, and information barrier solutions for OneDrive and SharePoint Online.
• Ability to design solutions to meet functional, non-functional, and regulatory requirements and provide recommendations for growth.
• Requires a high level of ownership on tasks associated with both new and ongoing Office365 needs and implementations.
• Provides direction across IT teams regarding design and strategy of Office 365 services.
• Leads efforts in troubleshooting, remediating, and optimizing any Office 365 issues, while providing strategic recommendations.
• Knowledge of Exchange Online, Teams, Microsoft SharePoint Online, and OneDrive for business implementations.
• Develops and documents processes and procedures for Office 365.
• Designs and manages all aspects of environment, legal hold, group management, Active Directory support and design.
• Knowledge of Microsoft Intune.
• Ensures compliance and security requirements for multi-factor authentication and device compliance are enforced on endpoints connecting to the Office 365 environments.

System Support:

• Provides System Engineering support for System related projects, and associated support tickets.
• Evaluates, tests, and applies upgrades, patches, and hotfixes to systems and applications on a timely basis - and as necessary to maintain system and application security and stability.
• Assists and guides in installation, maintenance, troubleshooting and upgrading system, servers, software, and equipment.
• Receives, assigns, prioritises, documents, and actively resolves escalated end user issues.

Security:

• Provides solutions and input for defining compliance needs and monitoring metrics for system security.
• Identifies security risks to our Office 365 environment and services providing mitigations.
• Helps with designs, documents, and maintains system security policies and procedures as well as monitors compliance of systems, Office 365, and Azure AD environments.

Project Management:

• Coordinates with IT Department on technical projects and implementations based on requirements, tasks and project timelines.
• Analyses business technical service needs and proposes solutions.
• Plans and manages the delivery of Sharepoint/O365 Solutions for the Radius Group

Skills and Experience:

• 5+ experience in Information Technology with related Office 365 and Systems Engineering experience.
• Experience in a technical lead capacity, especially with migrations to Office 365, with Teams, SharePoint, OneDrive, and Skype for Business.
• Expert skills in Office 365 (Identity, Authentication, Administration, Implementation,).
• Knowledge of end-user scenarios and technical architecture for Office 365, Teams, SharePoint, OneDrive, Azure AD and other Office 365 products.
• Possess working knowledge of authentication mechanisms, such as, Azure AD, and Azure AD Connect.
• Extensive experience with PowerShell in Production environments.
• Experience implementing and managing Azure Rights Management Services and Information Rights Management policies.
• Networking fundamentals including IP, DNS, routing, and firewalls.
• Strong interpersonal skills - team player, personable, professional, upbeat, and energetic. Takes initiative, uses tact and diplomacy.
• Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems.
• Knowledgeable of core Office 365 services including Intune, Exchange Online, OOB SharePoint, Project Online, Teams as well as experience deploying and managing Office 365 installed applications (Word, Excel, PowerPoint, etc.)
• Identity management/Single Sign on administration experience (Microsoft Active Directory, Azure SSO, Azure Active Directory, Conditional Access Policy, Group Policy Management).
• Experience in administration of Office 365 tenant in an Enterprise environment. Microsoft Office 365 subject matter expert.

Interested and would like to work for an expanding, dynamic and agile organisation? if so please submit your CV to jobs@radius-systems.com

Radius Systems Ltd are an Equal Opportunities Employer and welcome applicants from all sections of the community.

Contact Name: Emily Hutchinson

Contact Telephone: 01773582258

The Role

Reporting to the Group Head of IT, the role suits an IT Engineer who enjoys a variety and can thrive in a fast paced environment. You will have a depth and breadth of 3rd Line Skills to deliver projects, provide incident response and assist with systems support.

Design, implementation and Maintenance of: 

• VMware and Veeam Infrastructure
• Microsoft Stack – Server, AD, Azure, O365, Exchange, SCCM, WSUS
• System Security – Azure, AD, Group Policy, MFA, Intune, Conditional Access and Patching
• Connectivity – LAN/WAN, VPN, Routers and Switches
• Service Availability – Clustering, Load Balancing, Maintenance & Capacity Management
• ITIL best practice with a focus on service delivery and change management
• Process Creation and documentation
• Work with the IT team to own the daily schedule by working through service requests and prioritising tickets
• Ensure service or project issues are resolved or escalated within agreed SLAs

About You 

A motivated self-starter able to work along side the established team to drive the business forwards through technology. You will have 3 Years+ Proven experience within a similar environment in delivering and supporting the technologies listed.

Skills Required 

• 3 years + Proven 3rd Level IT Engineer
• Experience with Cyber Essentials & ISO 27001
• Strong understanding of ITIL v3 and of a Technical background
• Strong understanding of the Microsoft Stack – Server 2005 – 2019, SQL 2008 – 2019, O365
• Strong Understanding of Microsoft Applications, Office, O365, Sharepoint, Teams & Power Bi
• Strong Understanding of Virtualisation Technologies, VMware, Veeam & Hyper-V
• Strong understanding of supporting Desktops, Servers & SANs in Datacentre Environments
• Strong understanding of AD & Group Policy design and execution
• Strong understanding of Networking, configuring of switches and other core components
• Experience in DR and Business Continuity
• Outstanding customer Care, Active Listening and communication skills
• Team Player, ability to coach team members and provide guidance to the support team on escalated incidents
• Ability to work in fast moving environment, multi task and adapt to changes quickly

Contact Name: Emily Hutchinson

Contact Telephone: 01773582258