This privacy policy sets out how Radius Systems Limited, its UK and EU subsidiaries (Radius Subterra Limited, Radius Plastics Limited and Aeon International (Europe) sp. z.o.o.) and parent company (Radius Group Holdings Limited) (together, the “Radius Group”) collect, use and protect your personal data.
The Radius Group fully respects and is committed to protecting your privacy and follows strict security procedures for storing and disclosing information you provide to us.
Important information and who we are
Scope and territorial application
This privacy policy applies to the processing of personal data by Radius Group companies where UK data protection law applies, including processing carried out by our UK‑based entities (Radius Group Holdings Limited, Radius Systems Limited, Radius Subterra Limited and Radius Plastics Limited) and processing undertaken in connection with our UK‑centred business operations.
Where personal data is processed by a Radius Group subsidiary established outside the UK, this privacy policy applies insofar as UK data protection law applies, and as a statement of the Radius Group’s standards for the protection of personal data. Where local data protection laws apply, those laws will apply in addition to, or instead of, UK data protection law, and supplementary information may be provided where required. This privacy policy gives you information about how the Radius Group collects and uses your personal data through your use of their websites, including any data you may provide when you complete forms to receive product information or otherwise engage with us.
Where personal data is processed by Aeon International (Europe) Sp. z o.o. established in Poland, the processing will also be subject to the EU General Data Protection Regulation (EU GDPR). In such cases, references in this privacy policy to the UK GDPR shall be read, where appropriate, as references to the equivalent provisions of the EU GDPR.
This website is not intended for children and we do not knowingly collect data relating to children.
Controller
Each Radius Group company acts as an independent controller in respect of its own business activities, even where it is a subsidiary of a UK parent company, unless expressly stated otherwise:
UK
Radius Group Holdings Limited (CRN: 09462842)
Radius Systems Limited (CRN: 01585669)
Radius Subterra Limited (CRN: 01147475)
Radius Plastics Limited (CRN: NI013308)
Poland
Aeon International (Europe) Sp. z o.o. (CRN: 0000283998)
Each company within the Radius Group acts as the controller of personal data in respect of its own website and business activities.
Accordingly:
Radius Systems Limited is the controller responsible for the Radius Systems Limited website;
Radius Subterra Limited is the controller responsible for the Radius Subterra Limited website;
Radius Plastics Limited is the controller responsible for the Radius Plastics Limited website;
Radius Group Holdings Limited is the controller responsible for the Radius Group Holdings Limited website; and
Aeon International (Europe) Sp. z o.o. is the controller responsible for the Aeon International (Europe) sp. z.o.o. website.
This privacy policy is issued on behalf of the Radius Group. When we use the terms “Radius”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant Radius Group company responsible for processing your personal data in the context in which it is collected.
In certain circumstances, another Radius Group entity may act as a processor (or joint controller where applicable) in relation to specific business relationships, communications or contractual arrangements.
If you have any questions about this privacy policy, including any requests to exercise your legal rights (paragraph 9), please contact us using the information set out in the contact details section (paragraph 10). If you wish to make a complaint about how a relevant Radius Group company processes your data, please refer to paragraph11.
The types of personal data we collect about you
Personal data means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title and date of birth.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account details.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
Usage Data includes information about how you interact with and use our website, products and services.
We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you request product data sheets to be sent to you and when you contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below. Technical Data is collected from analytics providers, such as Google based outside the UK.
How we use your personal data
Legal basis - The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:
Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.
Purposes for which we will use your personal data
We have set out below a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
